Behavior-based Interviewing
Half Day

A job candidate's past behavior is the best predictor of future performance.

Objectives

• Prepare for and conduct effective interviews
• Establish key responsibilities for specific positions
• Use behavior-based interviewing questions/techniques
• Form accurate picture of candidates
• Understand legalities of interviewing
• Understand how to prepare for, conduct, and evaluate the interview

Agenda

Exercise: Identify KRAs and job skills for position
Video or demonstration of behavior-based interviewing
Video/Demonstration debrief
Open-ended vs. closed-ended questions
Exercise: Write behavior-based questions for
a position
Probing through generalities
Creating the right environment for interviewing
Exercise: Practice the interview
Legal issues