OUTCOMES AND BENEFITS

Provide all reasonable opportunities for employees to improve

Learn proper methods of documentation

Help safeguard company from legal liabilities

Clearly communicate the importance of meeting company's standards

Solve problems before termination is necessary

Handle terminations with respect and dignity

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Progressive Discipline
Half Day

It's the employee's responsibility to meet or exceed reasonable expectations.






 



 


Objectives

  • Identify performance problems
  • Diagnose the cause of performance problems
  • Provide opportunity and tools to improve
  • Review of human relation principles
  • Improve ability to discuss the performance problem with the employee
  • Use progressive discipline if no improvement
  • Know guidelines for each stage of discipline
  • Understand and use the steps for disciplinary action

Agenda

Exercise: Performance analysis of specific employee
Performance analysis flow chart
Diagnosing the problem: Ability vs Motivation
Review principals of positive and negative feedback
Steps for performance discussion
Verbal warning
Involving the employee in solving the problem
Written warnings
Keeping your manager and HR in the loop
Suspension
Termination
Practice discussion with employee