Business Writing that Works
One Day

"Writing crystallizes thought and thought produces action."
-Paul J. Meyer

"The strokes of the pen need deliberation as much as the sword needs swiftness."
-Julia Ward Howe

Objectives

• Learn a method for beginning any piece of writing
• Organize your writing for greater clarity
• Simplify your writing for easy, fast reading
• Get rid of sentence clutter
• Learn to use titles and headings for greater impact
• Use email more efficiently
• Write shorter, clearer email messages
• Understand the importance of being specific
• Improve grammar, punctuation, and word usage
• Review common rules of spelling

Agenda

A Cure for the Blank Screen Stare-Getting Started
Tips for Organization
Titles and Subtitles that Say Something
Short Paragraphs, Short Sentences, Short Words
Getting rid of sentence clutter
Sentence Construction
Get Specific
Shorter, More Focused Email Messages
Sample Letters: Ask for Something, Say No, Complain, Answering Complaints
Grammar and Punctuation Review
Punctuation Review
Spelling Review